Agility is a nationally recognized provider of business and customer relationship management (CRM) services, specializing in a highly professional approach to direct marketing and customer care.
We are dedicated to high standards of excellence and technological superiority. All systems are proprietary and developed internally by a team of programmers well versed in each client's needs and styles. Agility works closely with its clients to customize programs based on overall goals and unique business requirements. Tremendous flexibility and experience provide the edge which makes us extremely successful in achieving client satisfaction.
The Agility mark of success can be attributed to the consistency of people and overall corporate philosophy of education. The primary department leaders average over 10 years of continuous employment, while the contact center USA's average over 4.5 years of service. All representatives are highly trained in the interactive employee learning center, which includes customized education and re-education modules to ensure superior knowledge of client programs.
Our pledge is to continue the quest for technological advancement and education, which will enable the company to meet the continuing needs and increased sophistication of each client and business partner.